MASSIVE ASSAULT. Support

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Support

IMPORTANT NOTE: If you have a MAC-version you should contact support@vpltd.com for support!

If you have problems with your Activation Code (which can be found inside Massive Assault’s box), click here

If you have a problem with Massive Assault or a bug, please fill in the following form:

Support Request

	Required fields are marked by (*).
*Name:**
*Email:**
Phone number:
*Your problem:** Please, note that general terms like "the game just crashes" is usually of little help to the support team, because they do not help us to repeat the bug and come up with the fix. Please, try to describe your problem in as many details as possible. The most valuable information for us is the detailed description of the way how the bug repeats.

DxDiag File:	To obtain this file, please do the following: 1. Press Windows "Start" button 2. Select Run menu 3. Type "DXDIAG" in the "Open" field and press "OK" 4.Press "Save All Information" in the appeared DirectX Diagnostic tool window and save the file on your hard drive. If for some reason you cannot fill in this form, email to: support@massiveassault.com

Massive Assault log File "ma.log":	This file is located in the root folder of the game e.g. C:\Program Files\Massive Assault\

Other Files: e.g. save.svg or autosave.svg or the screenshots depicting the problem	1. 2. 3. 4.

If by some reason you cannot fill in this form, email to support@massiveassault.com